Privacy Policy

WUYE Medical Aesthetic Clinic Pte. Ltd. (UEN 202635443H) ("WUYE", "we", "us") respects your privacy. This notice explains how we handle personal data that you share with us through this website, by message, by phone or at our clinic at Royal Square Medical Centre, 101 Irrawaddy Road, #16-01, Singapore 329565.

Personal data we collect

• Contact details such as your name, mobile number and email address.
• Appointment preferences and the details of your enquiry.
• Information you share with us at the clinic, including your medical history, consultation notes and treatment records.
• Clinical photographs, taken only with your consent and used for your medical records.
• Basic technical information when you browse this website, such as device and browser type.

How we use it

• To respond to your enquiry and arrange, confirm or change your appointments.
• To assess, treat and follow up with you, and to keep accurate medical records.
• To meet our legal and regulatory obligations as a licensed healthcare provider.
• To send you news and updates, only if you have opted in. You can opt out at any time.

Consent and withdrawal

By submitting your details, you consent to us using them for the purposes above. You may withdraw your consent at any time by contacting us. Please note that withdrawing consent may affect our ability to respond to you or to provide care, and that we may need to keep certain records as required by law.

Disclosure

We do not sell your personal data. We may share it, where necessary, with service providers who support our operations (for example IT, appointment and payment services), with other healthcare providers involved in your care with your consent, or where required or permitted by law. These parties are required to protect your data.

Protection and retention

We take reasonable security measures to protect your personal data from unauthorised access, use or disclosure. We keep personal data only for as long as it is needed for the purposes it was collected for, or as required by law, including the retention periods that apply to medical records in Singapore.

Booking requests sent through this website are delivered to our team by email and kept in a secured area of our website, and are deleted once your enquiry has been handled or your appointment arranged.

Access and correction

You may ask to access the personal data we hold about you, or to correct it if it is inaccurate. We will respond as soon as reasonably possible and in line with the PDPA.

Cookies and third-party services

This website may use essential cookies to function. Our contact page includes an embedded Google Map, and our pages link to Instagram; these services may set their own cookies under their own privacy policies.

Contact our Data Protection Officer

For questions, requests or concerns about your personal data, please contact our Data Protection Officer by post at Royal Square Medical Centre, 101 Irrawaddy Road, #16-01, Singapore 329565.

Last updated 30 October 2026. We may update this notice from time to time; the latest version will always be available on this page.